IT-Support Jobs In Germany

1st Level IT Onsite Support für Soft- und Hardware problem Denier User
- Germany – Hamburg
- Engineer
- Full-time
Your abilities
- Knowledge of IT support, training, or education as a system integration specialist.
- Highlights of the Microsoft environment and how to interact with ticket systems.
- Basic knowledge in the fields of hardware and software.
- Improved communication and customer-focused service.
- Excellent knowledge of both German and English.
Your tasks
- Hemmers bach is one of the fastest growing companies.
- We provide IT services in the most unusual places – whether on an oil rig, in the desert or in the Arctic.
- You support us in providing excellent service in Germany. At the Hamburg location, you ensure wow effects for your users as part of first level support.
- Your passion for technology is reflected in every ticket that you can successfully and happily close.
- You support users with technical inquiries and problems and ensure smiling faces through your creative solution finding.
- You will be responsible for support, installation and configuration of the hardware/software and will provide support with rollouts, migrations and workplace moves.
- You carry out error analyzes and document successful troubleshooting in a ticket system.
Be part of us
Hemmers bach provides IT infrastructure services in more than 190 countries with 50 of its own branches. We work exclusively for the leading companies in the IT industry. We go the extra mile and not only delight our customers, but also make the world a better place: 20% of our profits flow into our direct actions Hemmers Bach Rhino Force and Hemmers Bach Kids’ Family. That’s why Hemmers Bach is The Social Purpose IT Company.
The male form is used throughout this job advertisement. In terms of the Equal Treatment Act, these terms are not to be considered gender-specific.
Job-Id: 16920IT-Support Mitarbeiter (m/w/d) 1st LevelGermany – Hamburg